Founded on Values of Simplicity, Honesty and Digital Disruption.
Our technology was originally built to help small businesses switch their energy in a seamless way.

Energy brokers and suppliers loved what we had built, a way to help them streamline their processes for lower-using customers.

We’re here to do things differently and unapologetically. We are inviting you to join us in the future of energy switching. Today.

Raise a complaint with Energy Ombudsman
Energy Ombudsman can be used if a complaint has not been resolved after 8 weeks or if deadlock has been reached

• Energy Ombudsman is impartial and free to use

• Energy Ombudsman can be contacted in the following way:

Visit Energy Ombudsman website

Email: enquiry@energyombudsman.org

Phone: 0330 440 1624
(Monday to Friday, 8am to 8pm, and Saturday, 9am to 1pm)

Post:
Energy Ombudsman
P.O. Box 966
Warrington
WA4 9DF

We are always keen to hear from our customers about how the service can be improved.
Whether it’s a simple suggestion of how we can improve certain processes or whether it is a complaint, we’d love to hear from you as we are committed to continuous improvement.

To get in touch, you can:

Email us
info@sme-energy.co.uk

Call us
01242 904100

Or write to us
SME Energy
1 Rockfield Business Park
Old Station Drive
Cheltenham
Gloucestershire
GL53 0AN